Mairi Green
I work in financial services, I'm a wife, a mum, and a nanna, and I have a lifelong passion for learning. I just love seeing people grow and develop their skills over time - so satisfying :)
Location Northumberland, UK
Activity
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Mairi Green made a comment
Blurred boundaries and lack of agreement on definitions are really familiar to me - it can take quite a bit of discussion to sort this sort of thing out at times, even in terms of content
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Mairi Green made a comment
I believe that there remains a role for educators as facilitators in digital learning, and that educators can play as powerful a role as role models now as they did as authority figures previously.
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Mairi Green made a comment
Enabling opportunities to connect, in my own practice, is challenging because I'm dealing with learners in multiple sites who don't all have access to the same IT resources. So I find myself providing substitutes and building artificial structures to enable conversations, when I'd really like for the learning to happen organically supported by good learning...
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Mairi Green made a comment
tbh "failing fast" makes me feel a bit nervous, but that's my perfectionist tendencies coming through! That's why I really like the focus on stories that Arun mentions I've always found stories a better way of connecting - in any scenario - than questions, and this makes loads of sense in relation to design thinking. And in my view empathy has to be an...
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Mairi Green replied to Mairi Green
@ChrisRawson good idea, I'll definitely follow that up
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Mairi Green made a comment
This article has made me smile, 'cos I've realised that I've been using backwards design myself for ages without realising that was what it was called. I'm currently working on a project which isn't using this approach, and finding it hard going, so I'm now considering how I can introduce elements of backwards design to the working group. I think I like it...
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Mairi Green made a comment
For me, transformation encompasses innovation, but they aren't the same thing. Innovation links to creativity, experimentation and agility, while transformation is more about change. Both concepts are relevant when thinking about digital learning experiences though.
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@ChrisRawson, this really got me thinking about how learning can take place outside of formal "learning" content, and how sharing experience is valid regardless of who and where we share it. So I'm considering how to help learners to widen their awareness of these possibilities. For me personally I'm thinking about how I can take learnings from my wider...
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Mairi Green made a comment
As a pragmatist, coming up with a plan is always good for me :)
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Mairi Green replied to Jason Koh
I totally agree with your comment about others' experiences, @JasonKoh; that's the big takeout for me from this week too. I also think you make a great point about how we can go beyond traditional conceptions of what learning material is, and acknowledge that learning doesn't always need to be badged up as such. Learning through experience, virtually or...
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Mairi Green made a comment
Ability to see connections. This for me is absolutely key, as the ability to take concepts and ideas and apply them in novel situations is hugely important. It's about agility of thought, creativity, and innovation.
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Mairi Green replied to Nguyen Bui
@NguyenBui that's exactly what I was thinking too, when I read today's task.
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Mairi Green made a comment
Honestly, I love the idea of learning on the go but in my personal life I'm experiencing "content overload" right now so I'm not sure how effective it would be for me! And that may be one of the challenges we need to be aware of with this approach. Although I guess learning by doing would work well on the go..... Hmmmm. Maybe clever content design is a...
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Mairi Green made a comment
Everything is connected..... yes of course! But not always in an obvious way, and sometimes the connections are quite tenuous. This concept is most useful to me when I consider spheres of influence, and reminds me to keep an open mind and an open heart when talking about learning content and solutions. I've been an advocate of social learning for a long time,...
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Mairi Green made a comment
I've been re-visiting some old learning recently, and found it astonishing how much my style and preference for content has changed over time. Just a few years ago I was using textbooks and structured activities for my CPD. Now re-reading some of the texts feels outdated - I've got used to a much greater element of interactivity simply through the evolution of...
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Mairi Green made a comment
Learning on the fly? This is a good practical and pragmatic concept, and I think will encompass activities that previously might not have been considered learning. The test will be in application of what's been learned, so it was good to hear a consideration of how this can be assessed, and thought given to credentials to legitimise learning too. (Also,...
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Mairi Green made a comment
I quite like the archetypes, but am trying to work out how to apply these in a business setting where some learning is mandatory due to regulation, and some colleagues may not be motivated to learn at all, despite the changing nature of their role.
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Mairi Green replied to [Learner left FutureLearn]
I agree with @AdilJohan about ethics - it's not often I come across as explicit a reference to compassionate practices as early in the learning process. This is something I'll take away and use. But I couldn't help thinking that there may be another "c" missing - it's a concept I'm using a lot right now. I believe that critical thinking is important too,...
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Mairi Green made a comment
Hi everyone. I'm a manager in financial services and am taking this course because I'm very interested in how digital learning can support and enhance colleagues' learning experiences over multiple sites. I'm especially keen to get any ideas about how learning can be embedded via digital solutions - if it even can? Looking forward to getting into the course...
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Mairi Green made a comment
I reckon Amazon is a good one to work on, even though everyone will be familiar with it!
They personalise and use data ad analytics, using technology to track what you view, and suggest alternatives and linked items.
I've not experienced anything in relation to connected devices with Amazon, but am aware of how they use automation and warehousing to... -
Mairi Green made a comment
This is SO important, and something I didn't know about but am very happy to have discovered exists.
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Mairi Green made a comment
I like niche brands, with relatively small ranges that are very tailored to my likes and preferences. I'm definitely more loyal to companies where I feel they "get" me. This is true for things like supermarket shopping too, except that I make my judgement based on how friendly the staff are, and how relaxed the environment feels.
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Mairi Green made a comment
It's all about the reviews - although I do take them with a pinch of salt! I don't often buy anything online which has less than a 4 out of 5 star review nowadays. But I check them out to get a sense of whether they're legit (the reviews) before I buy because I'm aware of some frauds and scams on this too
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Mairi Green made a comment
Maybe it helps them make better decisions about stock levels and what to buy, it lets them show customers items which are likely to be of interest to them, and customer feedback will be almost instantaneous - if companies are interested in improving their reputation they'll have the data they need to take action quickly.
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Mairi Green made a comment
TBH I've been really taken aback by how much of my data is likely to be stored and available for retailers - and others - to access. As long as it's treated respectfully I guess it's ok, 'cos I benefit from the personalisation, discount offerings etc etc, but it still feels a bit intrusive. And I don't like the idea of there being a record of all the tiny...
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Mairi Green made a comment
I'd be much less likely to shop with them digitally, although I'd still be happy to use good old fashioned cash! But I'd definitely trust them less as an organisation in the future
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Mairi Green made a comment
I'm fairly laid back about being filmed - we're on cctv so much nowadays anyway. I'm more curious about whether the retailer would be using the data in a general way, or to personalise my individual experience.
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I need to buy a mattress..... I shopped various websites, and got as far as adding one to my shopping basket in one store, but decided in the end that it was too big and personal a purchase to buy online. Even with the offer of free trials and free returns, it was too big a risk. I'd rather wait a little until non essential stores open back up and I can test...
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Mairi Green replied to Suzanne Hydes
Totally agree. I feel exactly the same about automated telephone responses too (not sure what these are called) but it's a form of torture to have to listen to the various options and menus and not being able to engage with anyone. The worst is when there simply isn't an option to speak to a real person at all - defeats the object of the phone call imo
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Mairi Green made a comment
I've had loads of great experiences, but the ones that stick out are where things have gone wrong. In one case a retailer sent me one item when I'd ordered two, but the platform wouldn't allow them to issue a partial refund and they couldn't send me a second item as they were out of stock. The whole thing was really difficult, and the retailer got quite rude,...
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Mairi Green replied to Mairi Green
Definitely. It's a combination of lockdown restrictions meaning that I no longer need to travel, and living in quite a rural area to start with. Taken together I can't see myself visiting a shop in person for anything other than food, clothing or footwear. Oh, and next time I buy a new mattress! There are some things you just need to try out before you buy ;)
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Chloe, I agree. I think it's useful to understand the broad characteristics, but we also need to acknowledge the nuance. And - depending on the size of the organisation - it would be a mistake to try for a "one size fits all" approach too. This video has made me consider how we really get to understand our customer base, their wants, needs, and the basics they...
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Mairi Green made a comment
Internet shopping - returns! I've just discovered I can sort these out online just by clicking a few buttons. So easy
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Mairi Green made a comment
Looks very interesting, and relevant to my work. Can't wait to get started!
